SOFTWARE · PLATFORM · RELIABILITY

Engineering systems
that survive
production.

Rishabh Gupta — Software, Platform & Reliability Engineering. I work across software, cloud, data and production operations — connecting architecture decisions with the realities of running systems every day.

View engineering work Resume PDF pending

Current focus Cloud reliability · data platforms · AI infrastructure

BUILD → SCALE → OPERATE → EVOLVEEXPLORE THE WORK ↓

01 / THE ENGINEER

Built for the real world.

Architecture matters. So does the 2 a.m. incident, the backfill that needs replaying, and the person inheriting the runbook.

I approach engineering as a lifecycle: design the system, deliver the capability, operate it in production and use what it teaches us to improve the next version.

My work and interests span software engineering, SRE, DevOps, cloud infrastructure, data platforms and AI infrastructure. The through-line is making complex systems more dependable and easier to operate.

That means clear service boundaries, practical automation, useful telemetry, recoverable data flows and decisions that people can explain. I value technical leadership that makes trade-offs visible and leaves teams with better operating context.

01 / 04

Build

Software, operational tools, data pipelines and automation designed for real workloads.

02 / 04

Scale

Cloud, distributed processing and platform decisions shaped by throughput and failure modes.

03 / 04

Operate

Observability, incident response and recovery as first-class parts of the design.

04 / 04

Evolve

Modernization, data quality and AI infrastructure without losing operational clarity.

02 / ENGINEERING CAPABILITIES

Depth across
the stack.

Grouped by problems to solve, not logos to display. From runtime infrastructure to the human workflows that keep it working.

01 / DOMAIN

Reliability engineering

Move from reactive support toward observable, diagnosable services and repeatable response.

  • SRE & production support
  • Incident response
  • Observability & alerting
  • Operational automation
02 / DOMAIN

Cloud & platform

Build the deployment and runtime foundations that make delivery safer and operations simpler.

  • AWS
  • Kubernetes & Docker
  • Linux
  • CI/CD & Jenkins
03 / DOMAIN

Data platforms

Treat correctness, throughput and recoverability as connected design constraints.

  • Databricks & Spark
  • Kafka & SQL
  • Data quality
  • Database integration
04 / DOMAIN

AI infrastructure

Explore knowledge systems as engineered services with ingestion, retrieval and operational boundaries.

  • Local LLMs & Ollama
  • Embeddings & Qdrant
  • RAG & MCP
  • Security & evaluation

03 / SELECTED ENGINEERING WORK

Experience shaped
by operations.

Grouped by engineering context because verified employment dates, titles and individual project ownership are not available for publication.

01

M3 / adidas context

Production operations

Work spanning operational tooling, health monitoring, incident workflows and data operations. The portfolio focuses on system design and operational approach rather than confidential implementation details.

02

Selected engineering work

Data & integration

Experience areas include Lambda pipelines, Kafka integration, data quality, SQL databases and production support across M3, MHDR, Claims Highway and SAM contexts. Exact timelines and individual ownership are not asserted here.

03

Selected engineering work

Service modernization

Modernization and support themes include Angular/Node, SSIS/SSRS, certificate management, L2/L3 investigation and incident coordination with ServiceNow and Opsgenie.

04 / ARCHITECTURE & OPERATIONS

Think in systems.
Operate in loops.

A reference model for connecting application behavior, data movement and the feedback needed to keep both reliable. Illustrative, not a confidential deployment diagram.

Reliability is a design input.

Define how a service is observed before it fails. Make failure paths debuggable, decide what can be retried safely and keep humans in control of risky actions.

Data flow is an operational contract.

Partitioning, backpressure, idempotency and schema changes affect the downstream system. Track freshness, reconcile results and provide a way to recover incomplete runs.

AI needs an operating model.

For retrieval systems, provenance and permissions matter as much as model quality. Local inference and vector search are explorations here, not claims of production AI deployment.

THE OPERATIONS LOOP

Ship. Observe. Learn. Repeat.

SLIs, SLOs and error budgets are useful when they drive decisions; monitoring, incident response, postmortems and capacity planning complete the loop.

  1. 01Design
  2. 02Build
  3. 03Deploy
  4. 04Observe
  5. 05Detect
  6. 06Respond
  7. 07Recover
  8. 08Learn
  9. 09Improve

05 / PROJECTS / CASE STUDIES

The work behind
the systems.

Technical walkthroughs of problem framing, constraints, architecture, reliability, trade-offs and next steps. Scope is clearly marked on each study.

01 / SRE / OPERATIONSProfessional engineering context · architecture-level overview

M3 operations platform

Operational tooling that connects production health, data workflows and incident investigation.

FlaskAWSOpenSearchInstanaServiceNowOpsgenie
Read case study
02 / DATA / PLATFORMEngineering approach · no private pipeline specifications disclosed

Reliable data movement

Designing batch and streaming integration around correctness, throughput and recovery.

DatabricksSparkKafkaSQLAWSData quality
Read case study
03 / AI / EXPERIMENTALPersonal exploration · not presented as a production deployment

Knowledge & AI infrastructure

Exploring local models and retrieval as an auditable knowledge-engineering workflow.

OllamaQdrantEmbeddingsRAGMCPPython
Read case study

06 / TOOLS & PRINCIPLES

Tools are the means.
Judgment is the skill.

Technologies and practices across professional experience and hands-on exploration. The AI stack is an area of active exploration, not a production credential.

Cloud & runtime

AWS · Lambda · Kubernetes · Docker · Linux · CI/CD · Jenkins

Data systems

Python · SQL · Spark · Databricks · Kafka · MySQL · PostgreSQL · Aurora · MongoDB / DocumentDB

Observability & response

Instana · Grafana · CloudWatch · OpenSearch / Elasticsearch · ServiceNow · Opsgenie

Emerging infrastructure

Bedrock · Ollama · Qdrant · MCP · knowledge ingestion · RAG

ENGINEERING PRINCIPLES

  • Design for failure, not just the happy path.
  • Observe before optimizing.
  • Automate repeatable operational work.
  • Make data quality a production concern.
  • Keep architecture proportional to the problem.

07 / CONTACT / WHAT'S NEXT

Let's build what
lasts.

I'm focused on reliable cloud and data platforms, distributed systems, AI infrastructure and the operational practices that make them useful. Verified contact and profile links will be published here once supplied.

Contact channels pending verification · No placeholder destinations